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About Shadow's Nail & spa
Shadow's Nail & spa is a nail salon at 962-A Boston Post Rd in Milford, Connecticut, also listed as a beauty salon and spa. It holds a Google rating of 3.1 from 63 reviews. Reviewers mention pedicures and manicures most, with praise for a friendly, welcoming staff, while two older 1-star reviews describe disappointing nail results. It is open seven days a week.
What Shadow's Nail & spa offers
Shadow's Nail & spa is a nail salon in Milford, Connecticut, with beauty salon and spa as secondary listings. Reviewers name manicures, pedicures, nail repair, dip powder and French-style nails among the services they received.
The reviews describe a mixed clientele: a couple who book pedicures together, a family that brought a 93-year-old father, a brother and a sister for manicures, and a couple visiting from upstate New York. One reviewer says the salon has moved from an earlier location, and another notes conversations with technicians and other customers in English and Spanish.
What customers say about Shadow's Nail & spa
The 3.1 rating from 63 Google reviews reflects a split between recent praise and older complaints. Of the five review excerpts, three are 5-star reviews from about a year ago, and two are 1-star reviews from 3 and 4 years ago.
Several reviews describe a warm, friendly atmosphere. One reviewer calls the salon beautiful and clean, and says the women working there were patient with an elderly father and a brother with special needs. Another had a pedicure with Julia and says the visit was pleasant enough that they would return just to see everyone. A third says her boyfriend sees Monica, while she goes to Vicky, who has done her pedicures for a long time.
The critical reviews focus on results. One review from 4 years ago says a daughter's nails were first painted fully pink instead of the pink French she asked for, and that the redo left polish on her nails and crooked, thick lines. One review from 3 years ago says dip powder lasted up to 4 weeks on the first two visits and began chipping within a week on the third, and describes a fourth visit in which the owner did a half French at extra cost. The same reviewer says the salon does not use sterile equipment.
Hours, prices and payment at Shadow's Nail & spa
The salon is open seven days a week. Hours are 10 AM to 7 PM from Monday to Saturday, and 10 AM to 6 PM on Sunday.
The price level is listed as $$ (moderate). Reviewers say little about value, though one mentions paying extra for a half French design. The salon accepts credit cards and contactless payment.
Location and access
Shadow's Nail & spa is at 962-A Boston Post Rd in Milford, in the South Central Connecticut Planning Region, Connecticut, United States. The listing shows a wheelchair accessible entrance, accessible parking and an accessible restroom.
Good to know before visiting Shadow's Nail & spa
Reviewers describe visiting in pairs and as a family group, and one says the staff were patient with older customers. Regular customers name the technician they return to for pedicures. The salon closes an hour earlier on Sunday, at 6 PM.
Questions about Shadow's Nail & spa
Is Shadow's Nail & spa open on Sunday?
Yes. Shadow's Nail & spa is open on Sunday from 10 AM to 6 PM. On Monday through Saturday it is open from 10 AM to 7 PM.
Does Shadow's Nail & spa take cards?
Yes. The listing shows that Shadow's Nail & spa accepts credit cards and contactless payment. The price level is $$ (moderate).
How is Shadow's Nail & spa rated?
Shadow's Nail & spa has a Google rating of 3.1 from 63 reviews. Recent excerpts are mostly 5-star and praise the staff, while two older 1-star reviews complain about nail results.
Is Shadow's Nail & spa wheelchair accessible?
The listing shows a wheelchair accessible entrance, accessible parking and an accessible restroom at Shadow's Nail & spa.
Where is Shadow's Nail & spa in Milford?
Shadow's Nail & spa is at 962-A Boston Post Rd in Milford, Connecticut, in the South Central Connecticut Planning Region.
Written by the SpaSpot editorial team from this business's public Google listing and 63 customer reviews, then checked against the listing data on October 17, 2026. It describes what customers report and is not medical advice. How we research and write listings · Report a correction.
Photo tour (8 photos, 21 seconds)
Reviews (63 on Google)
- Stranger Makeup4 years ago
I’m in disbelief of how badly my daughters nails came out. She showed the nail professional what she wanted as you can see the first pic below. The first time they painted her nails fully pink and not a pink French as she asked for. They redid them after I had to intervene , only for the nail girl to get upset and left nail polish all over her nails and also redid crooked thick pink French lined. They were so bad I couldn’t let her walk out that way -specially for the price. A second lady worked on them - she showed them the picture yet again and still thick uneven French tip. I mentioned it again and they were upset that I'm voicing how far off they are from the picture and proceeded to tell me all nails are different. I’ve been getting my nails done for a long long time we decided to try this place and what a disappointment. I have never seen anything so terrible. As for pedicure also terrible I have still lots of dead skin around my cuticles and just really sloppy job. Will definitely not be going here again. If I could give zero stars I would.
- Nikita S3 years ago
Place was recommended by a friend. I have been there 4 times, first two times I had a decent experience, even though this salon does not use STERILE equipment, I let it pass since my dip powder lasted for upto 4 weeks. 3rd time it started chipping in a week but I thought it's one off times. 4th time, the owner herself did my nails, half French for which I paid extra. Said they would do powder but it was really powder base followed by gel color. Uneven bumpy quality, did not seal the tips properly, dents in nails, uneven French. STARTED CHIPPING IN A WEEK. Top of that billing tech DEMANDED TO TIP minimum 15% of total bill which included the tax too ( I had already tipped 10%). Never had this problem here. Honestly tips are not a requirement, they depend on the service you provide. I am paying for the service already and they don't even use STERILE equipment. Should I tip for their horrible behavior and service on top of price of service. NOT WORTH THE MONEY
- Jodia year ago
My sister and I splurged our dad and our brother For a treat, our brother is special needs and he is 69 yrs old and my dad is 93, my sister is 76!! We all received manicures & my sister had a nail repaired.This place is top-tier not only is it beautiful & clean. The women were really nice who worked there. They were patient with my elderly father & brother…the manicures came out beautiful. I have never had a manicure last almost a month without one single chip on my toenail polish. We will definitely return!!
- Stu Sa year ago
Wonderful, warm, friendly atmosphere and great people. I had a pedicure with Julia and had a few pleasant conversations in English and Spanish with the nail techs and other patrons. My wife and I were in New Haven on business from upstate NY (Rochester area), and we had such a nice time we would come back and visit just to see everyone.
- Tracy Riccioa year ago
My boyfriend and I come here together for pedicures, he actually introduced me to Shadow Nails when they were at their old location, and everyone welcomed me in with open arms. He sees Monica, who always does such a great job, she’s so sweet and gives his feet the royal treatment every time. I go to Vicky, who’s been doing my pedicures for so long now that I don’t even have to say a word, she just gets it. She knows exactly how I like the shape, the cleanup, the polish--everything. It’s such a relief to walk in stress-free and know I’m in good hands. And for the past few visits, Vicky’s also been doing my Brazilians--honestly a total game changer. I feel so clean and free, especially in the summer. What I used to think would be awkward is now something I actually look forward to because she makes it so easy and we end up laughing half the time. She really feels more like a friend than anything else. I'm so glad this is part of our routine. We love it here.
Showing the 5 reviews Google marks as most relevant, of 63. Read all on Google.
Location
962-A Boston Post Rd, Milford, CT 06460, USAGet directions
Nail salon in Milford, CT
Shadow's Nail & spa serves Milford in South Central Connecticut Planning Region. Its 3.1 rating comes from 63 customer reviews on Google. Compare it with every spa and salon in Milford, or browse nail salons across Connecticut.
